What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioning system needs repair at your Naples home and you’re not sure what to expect. It’s nerve-wracking enough to allow an A/C system repair technician into your home, but then to wonder what they’re going to do can add even more unnecessary stress. No worries! Service Experts Heating & Air Conditioning is here to update you on the general AC repair process so you can be informed when an expert AC service technician needs to pay you a visit.

AC Repair Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might seem silly, but they need to take a look at it to make sure that it’s not merely a thermostat settings error. The technician will confirm the thermostat is set to cool and then reduce the temperature to see if that will start up the air conditioner. A faulty or improperly connected wire could be all that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They may switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The technician will then most likely request to see the air conditioning equipment. Similar to a doctor, the repairman will start their trial and error diagnosis process. There are multiple variables that could be the culprit of an air conditioning system that isn’t running properly, and it’s up the service tech to investigate all the possible causes starting from the most typical issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the A/C system diagnosis, they will probably check the air filter to make sure it’s not blocked or in need of replacing. They will inspect your air conditioner’s refrigerant levels, confirm the air condenser fan is rotating properly, make sure that the size of your air conditioning system is right for the size of your residence, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioner technician has discovered the problem, he should explain all your choices to you. The conversation will usually start with the repairman explaining what the trouble is, what part (if any) went out, how or why it died, and what function that part has for your air conditioner.

The technician will then go into your choices, which will include changing out the part and fixing the issue, but may also entail upgrading parts of the air conditioner, the A/C system itself, or your complete heating and cooling system. In some cases, it may make more sense to buy a complete new heating and cooling system, particularly if the air conditioner is past its prime, or susceptible to breaking down again and end up with you spending more on AC repairs in the end. The technician will discuss how much time, effort, and cost it will take to rectify the problem.

The repairman may now explain what could have prevented the trouble or part failure and how to avoid a future issue from occurring. This usually includes seasonal maintenance, which not only helps stop an AC breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioning repair companies will offer an annual maintenance plan so you don’t have to worry about making future heating and cooling tune-up appointments for your home.

Finally, they will go over the process for repairing the failed part or resolving the trouble. If you determine that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts needed and set up your follow-up appointment to repair your A/C system. Or, if the part needed is already accessible on their van, they will move forward with the air conditioning repair work with your consent.

Always know that throughout Naples you’re in good hands with Service Experts Heating & Air Conditioning. Our technicians are NATE-certified and have been through extensive background checks so you can feel confident with the technicians we send into your home. If you ever have any questions about your HVAC equipment or what to expect with your air conditioner repair, give us a call 24/7 at 239-908-6991 and we’ll be happy to walk you through the process.

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