What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your AC system needs repair at your Naples home and you don’t know what that entails. It’s nerve-wracking enough to let an A/C system repair technician into your home, but then to wonder what they’re going to do can add even more unnecessary stress. No worries! Service Experts Heating & Air Conditioning is here to update you on the general AC repair process so you’ll be informed when an expert air conditioning service technician needs to pay you a visit.

AC Repair Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to take a look at it to make sure that it’s not just a thermostat settings error. The repairman will verify the thermostat is set to cool and then reduce the temperature to see if that will trigger the air conditioner. A defective or incorrectly connected wire could be all that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They may switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The repairman will then probably request to see the air conditioning equipment. Similar to a doctor, the repairman will begin their trial and error diagnosis process. There are multiple things that could be the reason for an air conditioning system that isn’t functioning properly, and it’s up the service tech to explore all the possible causes starting from the most typical issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the A/C system diagnosis, they will most likely check the air filter to make sure it’s not blocked or needs to be replaced. They will check the air conditioner’s refrigerant levels, make sure the air condenser fan is rotating properly, make sure that the size of your air conditioning system is right for the size of your residence, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioner service tech has discovered the issue, he or she should explain all your choices to you. The conversation will usually start with the repairman explaining what the trouble is, what part (if any) went out, how or why it failed, and what that part does for your air conditioning system.

The service tech will then go into your choices, which will include changing out the part and correcting the problem, but may also entail upgrading parts of the air conditioner, the A/C system itself, or your entire heating and cooling system. In some cases, it may make more sense to buy a complete new heating and cooling system, particularly if the AC is past its prime, or susceptible to breaking down again and end up costing you more for air conditioning repairs in the end. The repairman will discuss how much time, effort, and cost it will take to rectify the issue.

The repairman may now explain what could have prevented the trouble or part failure and how to avoid a future issue from occurring. This usually includes seasonal maintenance, which not only helps stop an AC breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert AC repair companies will offer an annual maintenance plan so you don’t have to think about making future heating and cooling tune-up appointments for your systems.

Lastly, they will go over the process for repairing the failed part or resolving the trouble. If you determine that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts necessary and set up your follow-up appointment to repair your A/C system. Or, if the part needed is already accessible on their van, they will go ahead and start the air conditioning repair work with your consent.

Keep in mind that throughout Naples your system is in good hands with Service Experts Heating & Air Conditioning. Our repairmen are NATE-certified and have been through extensive background checks so you can feel confident with the technicians we send into your home. If you ever have any questions about your HVAC equipment or what to expect with your air conditioner repair, give us a call day or night at 239-908-6991 and we’ll be happy to explain the process.

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