What is a Service Call Fee and How Does it Affect Me?

When searching for a trustworthy contractor, you may have run across the term “service call fee.” Also called a “trip charge,” this fee is the expense an HVAC company requests for sending a technician to your home when your heater or AC unit appears to be working poorly.

Why Do HVAC Companies Charge a Service Call Fee?

A service call fee includes the cost of traveling to your home. After all, this takes time, requires fuel, and adds wear and tear on the company vehicle. Keep in mind that service call fees don’t typically include parts and labor if you opt for a repair or replacement.

How Costly is a Service Call Fee?

Every HVAC company chooses how much to charge for a service call. Some technicians use a standard or flat rate for every service call, while others increase the rate if the home is further outside the usual service radius. The particular cost varies by market and company, but you should expect your usual trip charge to be between $79 to $129.

Who Covers the Service Call Fee?

If you schedule a service call, you will need to produce the trip charge regardless of what step you take later. For starters, you might choose to accept the technician’s recommended repair or replacement, depending on which option is more cost effective.

You are encouraged to request multiple job estimates from local HVAC companies—just be aware that you can end up paying a trip charge for each one. Even if you take no action after the first service call, you will still owe the contractor a fee for coming to your home and performing diagnostics.

How Can I Skip Paying a Service Call Fee?

A simple way to minimize trip charges is to purchase an HVAC membership from Service Experts Heating & Air Conditioning. All four of our memberships include a waived service call fee, meaning we’ll come to your home and check your HVAC system for free.

Other money-saving benefits of an HVAC maintenance membership are:

  • No overtime charges
  • 15% savings on repairs
  • 15% savings on indoor air quality products
  • And much more

If your furnace or air conditioner is behaving strangely, or you’re looking into an affordable HVAC maintenance plan, Service Experts Heating & Air Conditioning is willing to help. We charge some of the most inexpensive service call fees to get your HVAC repair or replacement going the right way. We are also willing to help our customers save money on emergency repairs, replacements and maintenance with valuable offers on our website. If you’re ready to enjoy savings and peace of mind while maximizing efficiency and home comfort, give us a call at 239-908-6991 today!

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