Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

Back in May, Service Experts Heating and Air Conditioning of Raleigh accepted a call from a gentleman named Jimmy from the Raleigh community who told Service Experts about a remarkable project he was planning for his neighbor Kyla.

Kyla Tracy is a sweet nine year-old girl who was born with Osteogenesis Imperfecta, also known as brittle bone disease. She is dependent on a wheelchair to get from one point to another and her residence was not wheelchair friendly, due in large part to the size of the wheelchair. When Jimmy became aware of the issue, he considered remodeling the Tracy family’s residence to make it fully wheel-chair compatible. Unfortunately, due to the age of the home, it was going to be more work than he first thought. Finding his way around the obstacles, Jimmy opted to try transforming the Tracy family’s carport into a wheelchair accessible living area, which would contain Kyla’s own playroom, bedroom, bathroom, and kitchen area.

Excited, Jimmy started calling local businesses, including electricians, building supply companies, and plumbers and everyone said they would be thrilled to help and contribute services and supplies. He called Service Experts of Raleigh for the HVAC (heating, ventilation, and air conditioning) part of Kyla’s new apartment. Our Service Experts team members went over to learn more about the renovation and were blown away by how intelligent and friendly Kyla was and they decided they had to contribute.

Kyla’s father, Jared Tracy, said he had planned to pay for the $12,000 heating and cooling equipment for his daughter’s new living area, but with the generosity of Lennox and RE Michel, the team at Service Experts was able to hand Kyla’s family a bill that said:

“We’re honored to present you with a total HVAC (heating and air conditioning) system at not cost as long as we can all have a hug.”

The staff at Service Experts of Raleigh were over the moon to help provide such an extraordinary girl with a much-deserved place for her to live that accommodates her wheelchair and allows her to move around safely and efficiently. But it’s not over yet. The Tracy’s are raising money to purchase a wheel-chair compatible van to better transport their family. To read more or to donate to the Tracy’s van, please go to their GoFundMe account.

Contact Us